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Capturing graphical errors

Simon edited this page Sep 25, 2022 · 4 revisions

Prerequisites

RenderDoc

  1. Download RenderDoc from https://renderdoc.org
  2. Install RenderDoc, using the "Typical" settings when asked.

play.eco account (for non-steam issues)

  1. If you purchased Eco on steam, you can create and link an SLG account on https://play.eco

Creating a capture

  1. Run RenderDoc
  2. Select the Launch Application tab image
  3. Set the executable to launch, you will only need to run with Steam if you were specifically asked to, or you don't have a https://play.eco account
    1. To run with Steam
      1. Close Steam. Make sure it is closed in the icons on the task bar image
      2. Click the ... button to the right of Executable Path and select locate steam.exe. It is likely C:\Program Files (x86)\Steam\steam.exe
      3. Next to Command-line Arguments paste steam://rungameid/382310
      4. In the Capture Options section, enable Capture Child Processes image
      5. Click Launch. A new tab will open called steam, if the game runs but no tab opens then steam wasn't closed.
      6. Wait for the game to start, then in the Child Processes area you should see Eco.exe image
      7. Double click Eco.Exe which will open a new Eco tab
    2. To run without Steam
      1. Click the ... button to the right of Executable Path and select locate Eco.exe. If you installed the game via Steam, you can locate the path by right clicking on the game in Steam and selecting Manage then Browse local game files image
      2. Click Launch
  4. The game will run and you will see an overlay in the top left corner image
  5. Play the game and try to reproduce the issue.
  6. Once you have reproduced the issue, press F12
  7. Change back to the RenderDoc window, you should now see an capture of the issue in the Captures collected area.
  8. Right click the capture and select Save, and save it somewhere accessible
  9. Compress the capture
  10. Upload the zipped capture to an online cloud storage like Google Drive or Microsoft OneDrive, and send the link to the developer investigating the issue, or email the link to [email protected]
  11. Close RenderDoc, and if you ran with Steam close Steam fully again.
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