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Merge pull request #2134 from GSA/2104-join-notify
Add Join Notify content page
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{% extends "base.html" %} | ||
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{% set page_title = "Join Notify" %} | ||
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{% block per_page_title %}{{page_title}}{% endblock %} | ||
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{% block content_column_content %} | ||
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<section class="usa-prose"> | ||
<h1>{{page_title}}</h1> | ||
<h2>Who is Notify.gov for?</h2> | ||
<p> | ||
Government agencies at any level of government who deliver <b>federal programs</b> are able to use Notify.gov. Those | ||
who sign up to new Notify.gov become our partners. | ||
</p> | ||
<p> | ||
All <b>federal agencies</b> are invited to use Notify.gov to send text messages to their employees, other federal | ||
agencies, or to the public. | ||
</p> | ||
<p> | ||
<b> | ||
Non-federal agencies (state, local, territorial, or tribal governments) who administer or deliver federally-funded | ||
services | ||
</b> may qualify to use Notify.gov. These programs must specify which federal program the messages they want to | ||
send are related to. The Notify.gov team confirms our authority to work with these programs as part of our | ||
agreements process. | ||
</p> | ||
<h3>What partners receive</h3> | ||
<p> | ||
To use Notify.gov to send messages (outside of our Trial Mode), partners sign a one-year Memorandum of Understanding | ||
with us. This is a basic agreement outlining our relationship and responsibilities. | ||
</p> | ||
<p class="padding-bottom-3"><b>Our core, no-cost, service offering includes:</b></p> | ||
{% set product_highlights = [ | ||
{ | ||
"svg_src": "#chat", | ||
"card_heading": "Up to 250,000 messages to use over your first year*", | ||
}, | ||
{ | ||
"svg_src": "#phone", | ||
"card_heading": "One toll-free sending phone number", | ||
}, | ||
{ | ||
"svg_src": "#forum", | ||
"card_heading": "An easy-to-use web-based interface for sending bulk or individual messages", | ||
}, | ||
{ | ||
"svg_src": "#assessment", | ||
"card_heading": "Dashboards and downloadable reports for tracking message delivery", | ||
}, | ||
] %} | ||
<ul class="usa-icon-list"> | ||
{% for item in product_highlights %} | ||
<li class="usa-icon-list__item"> | ||
<div class="usa-icon-list__content padding-left-0"> | ||
<div class="usa-icon-list__icon display-flex flex-align-start"> | ||
<svg aria-hidden="true" focusable="false" role="img" class="icon-list"> | ||
<use xlink:href="{{ asset_url('img/sprite.svg') }}{{ item.svg_src }}"></use> | ||
</svg> | ||
<b>{{item.card_heading}}</b> | ||
</div> | ||
<p class="indented-paragraph">{{item.p_text}}</p> | ||
</div> | ||
</li> | ||
{% endfor %} | ||
</ul> | ||
<p class="font-body-xs">*We plan to offer plans with additional messages soon; please contact us if you need more | ||
messages so that we can understand your use case!</p> | ||
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<h2 class="padding-bottom-2" id="summary-box-how-to-get-started">How to get started</h2> | ||
<div class="usa-summary-box maxw-tablet __web-inspector-hide-shortcut__" role="region" | ||
aria-labelledby="summary-box-how-to-get-started"> | ||
<div class="usa-summary-box__body"> | ||
<div class="usa-summary-box__text"> | ||
<p>Interested in trying Notify.gov before signing an agreement? We can provide qualifying partners with access | ||
to Trial Mode to review Notify.gov features before deciding. In Trial Mode, you can test sending messages, | ||
explore the personalization and customization features, and review sample delivery reports.</p> | ||
</div> | ||
</div> | ||
</div> | ||
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<h4>Tell us about your program</h4> | ||
<p class="padding-bottom-3"> | ||
Let’s determine if Notify.gov is a good fit for your organization. To <b>get started</b>, we’ll ask you for | ||
information such as: | ||
</p> | ||
{% set bullet_items = [ | ||
"Organization name and type", | ||
"Point of contact’s name and email address", | ||
"Your associated federal funding, program, or authority", | ||
"The program(s) you want to text about", | ||
"Who you are planning to text", | ||
"What you’d like to achieve by texting these people", | ||
"The estimate number of texts you’d like to send in the first year", | ||
"Who would you like to include on the Trial Mode account?", | ||
"Provide the official government email address to invite your team members", | ||
"When would you like to send your first text(s)?" | ||
] %} | ||
<ul class="usa-icon-list padding-bottom-2"> | ||
{% for item in bullet_items %} | ||
<li class="usa-icon-list__item"> | ||
<div class="usa-icon-list__icon display-flex flex-align-start"> | ||
<svg class="usa-icon checkmark-icon icon-list" aria-hidden="true" focusable="false" role="img"> | ||
<use xlink:href="{{ asset_url('img/sprite.svg') }}#check"></use> | ||
</svg> | ||
<b>{{ item }}</b> | ||
</div> | ||
</li> | ||
{% endfor %} | ||
</ul> | ||
<a href="https://docs.google.com/forms/d/e/1FAIpQLSdZvsPndZaLeFBTtIxvDCx0Rdjyhln_dWXSLSwfgKw4ftEslw/viewform" | ||
class="usa-button margin-bottom-3">Get started</a> | ||
<hr class="maxw-tablet margin-left-0"> | ||
<h2>Next Steps</h2> | ||
<p> | ||
Our team will review the information you provide, and follow up with any questions. We’ll contact you no matter your | ||
qualification status. | ||
</p> | ||
<p> | ||
We provide you a one-year, Memorandum of Understanding (MOU). To text the public fully in Live Mode, your | ||
organization will need to sign our MOU. | ||
</p> | ||
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<h3 class="padding-bottom-3">Getting Started FAQs</h3> | ||
{% set accordion_content = [ | ||
{ | ||
"heading": "What if I need more than 250,000 messages?", | ||
"p_text": "Plans that include additional messages for a fee will be available soon. We want to design these plans | ||
based on our partners’ needs, so please <a href='mailto:[email protected]'>contact us</a> if you hope to be able to | ||
send more messages. We’d like to talk with you.", | ||
"position": "b-a1" | ||
}, | ||
{ | ||
"heading": "What phone numbers can my agency send to?", | ||
"p_text": "Right now, Notify.gov supports sending messages to North American numbers (+1). If you’d like to send to | ||
international numbers, we want to <u>hear from you</u>.", | ||
"position": "b-a2", | ||
}, | ||
{ | ||
"heading": "Can we send from a shortcode or an existing customer service number?", | ||
"p_text": "At this time, Notify.gov provides toll-free service numbers. We will be exploring offering shortcodes in | ||
the near future. If you wish to send from an existing phone number owned or operated by your agency, this is something | ||
that might be possible in the future, but is not currently on our roadmap.", | ||
"position": "b-a3", | ||
}, | ||
{ | ||
"heading": "Can we use API integrations with Notify?", | ||
"p_text": "While public API integrations are not yet available, we are working on enabling these. If you're looking | ||
for this feature <a href='/about/contact'>we want to hear from you</a>.", | ||
"position": "b-a4", | ||
}, | ||
{ | ||
"heading": "My IT team has questions about how Notify.gov is built, where can I direct them to more information?", | ||
"p_text": "To understand how Notify.gov works, see our <a href='/about/security'>Security page </a> for the | ||
basics. If your IT team needs more | ||
information we’re happy to share a larger security package upon request.", | ||
"position": "b-a5", | ||
}, | ||
{ | ||
"heading": "How does Notify.gov support our records retention policy?", | ||
"p_text": "We are not a System of Record. For more see our <a href='/about/security'>Security page</a>.", | ||
"position": "b-a6", | ||
}, | ||
{ | ||
"heading": "My OGC is asking about consent, where can I get more information for them?", | ||
"p_text": "Text message notifications are governed by the Telephone Consumer Protection Act. Different levels of | ||
government have different consent requirements. Download and share our <a | ||
href='https://github.com/GSA/notifications-admin/files/15100120/TCPA.Overview_Notify.gov.pdf'>overview of the | ||
TCPA</a> with your legal counsel as | ||
a starting point.", | ||
"position": "b-a7", | ||
}, | ||
{ | ||
"heading": "What information does Notify provide about message delivery?", | ||
"p_text": "Notify.gov shares back information about message delivery that we receive from individual mobile phone | ||
carriers. Carriers can only provide information about whether a message was successfully delivered to a specific phone | ||
number (not a person). | ||
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If you happen to send a message to a landline or out-of-service phone number, these messages will show up as ‘failed’ | ||
in delivery reports.", | ||
"position": "b-a8", | ||
}, | ||
{ | ||
"heading": "Can I track engagement with the messages I send?", | ||
"p_text": "Unlike email, you cannot see if someone reads a message or clicks on a link you included in a message. This | ||
is a limitation of SMS in general, not Notify.gov. We do highly recommend setting goals for your texting campaigns and | ||
tracking performance. By combining the delivery reports provided by Notify.gov with other information from your | ||
program, you may be able to assess engagement and impact.", | ||
"position": "b-a9", | ||
}, | ||
{ | ||
"heading": "Is there technical product support offered?", | ||
"p_text": "We’re on call to answer any questions as you get started using Notify.gov", | ||
"position": "b-a10", | ||
}, | ||
] %} | ||
<div class="usa-accordion usa-accordion--bordered maxw-tablet"> | ||
{% for item in accordion_content %} | ||
<h4 class="usa-accordion__heading"> | ||
<button type="button" class="usa-accordion__button" aria-controls="{{item.position}}"> | ||
{{item.heading}} | ||
</button> | ||
</h4> | ||
<div id="{{item.position}}" class="usa-accordion__content usa-prose"> | ||
<p> | ||
{{ item.p_text | safe }} | ||
</p> | ||
</div> | ||
{% endfor %} | ||
</div> | ||
</section> | ||
{% endblock %} |
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