Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

docs: remove obsolete scifinder troubleshooting advice #383

Draft
wants to merge 2 commits into
base: main
Choose a base branch
from
Draft
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
6 changes: 0 additions & 6 deletions docs/eln/troubleshooting.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -15,12 +15,6 @@ Check whether you are in your work collection. The **All Collection** tab is not

If you want to carry out an action and the corresponding button for carrying it out is not activated, it may be because you first have to save your previous entries. This error occurs, for example, if you want to edit a sample in a reaction, but the sample has recently been inserted into the reaction table (by **split** or **copy**). If the new sample has not yet been saved in the reaction table, you cannot use various functions.

## SciFinder error 500

A possible error message that can appear when using the SciFinder function to search for samples or reactions is the error code Error 500.
![SciFinder error 500](/img/scifinder_error_500.png)
This error occurs when the SciFinder access has not been released and therefore access to the database is denied. Please check whether your SciFinder token is still valid by checking the date in the action bar under **Log in as your name** and **Settings**. If the validity date has been exceeded, you can easily renew it by deleting the token and creating a new one by entering your SciFinder access data. The new token is then valid again for one week.

## Fixing Sample or Molecule SVG images

**(in ELN v1.5.4 and above)**
Expand Down
Binary file removed static/img/scifinder_error_500.png
Binary file not shown.
Loading