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Error processing my job at DataMonkey #1758

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Zafar-iq opened this issue Nov 11, 2024 · 11 comments
Open

Error processing my job at DataMonkey #1758

Zafar-iq opened this issue Nov 11, 2024 · 11 comments

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@Zafar-iq
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I tried uploading my .fasta file to perform Fubar, SLAC, and GARD analysis. Every time I am getting the "We're sorry, there was an error processing your job. Please try again, or visit
our GitHub issues page and create an issue if the issue persists."
Any lead?

Best,
Zafar

@spond
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spond commented Nov 11, 2024

Dear @Zafar-iq,

Please provide your Datamonkey job URLs.

Best,
Sergei

@Zafar-iq
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Zafar-iq commented Nov 12, 2024 via email

@Zafar-iq
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Zafar-iq commented Nov 12, 2024 via email

@CottusGobio
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I confirm that the problem still exists: aBSREL and RELAX analyses cannot be run.

@Zafar-iq
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Dear Sergei,

GARD, FUBAR, and SLAC aren't working till now for me. Any lead?

@stevenweaver
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Dear @Zafar-iq ,

We had to perform immediate maintenance in order to keep Datamonkey operational. We are still performing rescue efforts, but I have conflicting deadlines, all of which are deemed immediate. I will notify in this thread once the site is operational again.

Best,
Steven

@stevenweaver
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The site is operational once more, but it is in a state where more maintenance is needed. When the next maintenance period is determined, I will place a banner on the site to notify users.

@Zafar-iq
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Zafar-iq commented Nov 17, 2024 via email

@spond
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spond commented Nov 20, 2024

Dear @Zafar-iq,

Can you please retry your jobs and let me know if the issues persist?

Best.
Sergei

@Zafar-iq
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Zafar-iq commented Nov 20, 2024 via email

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Stale issue message

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