[BUG] Keeps asking to reconfigure

[billytkid]

Before you post a new issue - you must first check the following (and check the boxes with an "X" below)

• [X ] 1.) Can you login using the smartphone app Volkswagen/Volkswagen Connect and interact with your car?
• [X ] 2.) Please make sure that you can login into https://vwid.vwgroup.io/ and make sure that any "Terms and Conditions" are all checked
• [ X] 3.) I do not have MFA enabled.

Environment

• Volkswagencarnet release with the issue:5.0.3
• Last working homeassistant-volkswagencarnet release (if known):unsure
• Home Assistant Core release with the issue:2024.12.00
• Operating environment (Home Assistant OS/Supervised/Container/Core/venv):Core
• Car model and year: Golf 19
• Country where the car was bought:uk
• Valid VW Connect subscription:yes
• Have you verified that the We Connect service works via VW´s portal?:yes

Describe the bug

Steps to Reproduce

Expected behavior

Screenshots

Traceback/Error logs

Debug information - all JSON responses from logfile

Additional context

Note

Issues lacking sufficient details or context may be subject to closure without prior notice. Detailed bug reports are essential for effective issue resolution. Thank you for your cooperation.

[peter-vanpoucke]

hi @billytkid

I also needed to reconfigure. At the same time VWsFriend was logging the following line:

There was a problem when authenticating with WeConnect: It seems like you need to accept the terms and conditions for the WeConnect ID service.

After logging into the WeConnect site and confirming some updated privacy info it seems to work again for both.

[TylonHH]

Same here. I had to login onto their page and choose my to get commercial contact or not

[cyposk]

Maybe there is problem with initial country select every time after sign in.

[TSparkas]

The portal is asking to confirm the country and accept the terms each time I login. This is why integration is failing. I tried to login/logout 10 times and every time I still get the message above :(

[koendejonghe]

same here (Belgium account).

[kaecs]

I had the same issue with having to confirm country on each login, seems to be a bug on Volkswagens site. I went to https://vwid.vwgroup.io and changed my 'Country and Region' from Sweden -> UK -> Sweden again and the issue was resolved for me (I didn't need to confirm on the next login) and the integration started to work :)

[TSparkas]

Great tip @kaecs, works also for me after your suggested steps, kudos!

[MHerweijer]

Worked for me, thanks for the tip

[ciarancoffey]

This isn't directly related to this project, but the VW site doesn't seem to save that I have accepted the EULA. Every time I sign in I have to accept it. I've tried this across browsers and platforms.
I get a 302 on the post request accepting it
Request is

countryOfResidence | "IE"
legalDocuments[0].name | "dataPrivacy"
legalDocuments[0].language | "en"
legalDocuments[0].version | "2.0"
legalDocuments[0].updated | "yes"
legalDocuments[0].countryCode | "ie"
legalDocuments[0].skippable | "no"
legalDocuments[0].declinable | "no"

Does anyone else get this behavior?

[kaecs]

@ciarancoffey Have you tried changing region to something else, saving, then changing back on the VW site in your account settings?

[ciarancoffey]

@kaecs That worked, I needed to change country under my profile, sign out, sign in, accept eula, then I changed my country back.
BUT, I ended up needed to reset my pin, and reset the primary user within the car, so I'm not sure I can recommend that route unless whoever tries it has an hour to spare.

[TSparkas]

No need to sign out after changing the country in settings, just change to other country, save, then change back. After that sign out/sign in. Only few minutes needed to fix this.

[Alawiii1988]

I had the same issue with having to confirm country on each login, seems to be a bug on Volkswagens site. I went to https://vwid.vwgroup.io and changed my 'Country and Region' from Sweden -> UK -> Sweden again and the issue was resolved for me (I didn't need to confirm on the next login) and the integration started to work :)

That one solved my problem. Thanks!

[snurre0]

Thank you @kaecs! 1 minute fix for an annoying problem.

[pcastelog]

The country change did the trick @kaecs. Thanks!

[smiba]

Had to do the country change trick again after it stopped working after 2 weeks, hope this eventually stops being a thing I have to do twice a month 😅