[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

ghost · 2024-01-30T15:21:28Z

⚠️ This issue respects the following points: ⚠️

This is a bug, not a question or a configuration/webserver/proxy issue.
This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
I agree to follow Nextcloud's Code of Conduct.

Bug description

Getting this error on NC 28.0.2 RC5

Steps to reproduce

Access server via web

Expected behavior

Should not see this error

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other

Configuration report

root@nextcloud:~# sudo -u www-data php /var/www/nextcloud/occ config:list system
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "REMOVED SENSITIVE VALUE"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.2.4",
        "overwrite.cli.url": "REMOVED SENSITIVE VALUE",
        "htaccess.RewriteBase": "\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "simpleSignUpLink.shown": false,
        "skeletondirectory": "",
        "default_locale": "en_US",
        "default_phone_region": "US",
        "allow_local_remote_servers": true,
        "ffmpeg": "\/usr\/bin\/ffmpeg",
        "preview_max_memory": 1280,
        "enabledPreviewProviders": [
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\PDF",
            "OC\\Preview\\Image",
            "OC\\Preview\\Photoshop",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\SVG",
            "OC\\Preview\\Font",
            "OC\\Preview\\MP3",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MKV",
            "OC\\Preview\\MP4",
            "OC\\Preview\\AVI",
            "OC\\Preview\\MOV",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\MSOfficeDoc"
        ],
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_sendmailmode": "smtp",
        "mail_smtpport": "587",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "loglevel": 2,
        "logtimezone": "America\/Chicago",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "maintenance_window_start": 1,
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "theme": "",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable",
        "memories.exiftool": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-amd64-glibc",
        "memories.vod.path": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "memories.gis_type": 1,
        "defaultapp": "dashboard,files,memories",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - bruteforcesettings: 2.8.0
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_external: 1.20.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - impersonate: 1.15.0
  - integration_youtube: 0.1.5
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - memories: 6.2.2
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - notify_push: 0.6.8
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - previewgenerator: 5.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recognize: 6.1.0-beta.2
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - richdocuments: 8.3.1
  - sendent: 2.0.5
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.2
  - support: 1.11.0
  - survey_client: 1.16.0
  - suspicious_login: 6.0.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - theming_customcss: 1.15.0
  - twofactor_admin: 4.4.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_email: 2.7.4
  - twofactor_nextcloud_notification: 3.8.0
  - twofactor_totp: 10.0.0-beta.2
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - circles: 28.0.0-dev (installed 27.0.1)
  - encryption: 2.16.0
  - user_ldap: 1.19.0

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"cK33uNpbMOruhKG2c4uq","level":3,"time":"2024-01-30T09:15:40-06:00","remoteAddr":"10.241.202.1","user":"--","app":"core","method":"GET","url":"/","message":"Renewing session token failed: Token does not exist: token does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.4","exception":{"Exception":"OC\\Authentication\\Exceptions\\InvalidTokenException","Message":"Token does not exist: token does not exist","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":226,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/public/AppFramework/Db/TTransactional.php","line":63,"function":"OC\\Authentication\\Token\\{closure}","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":225,"function":"atomic","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/Manager.php","line":172,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/User/Session.php","line":929,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1151,"function":"loginWithCookie","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"handleLogin","class":"OC","type":"::"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","Line":178,"Previous":{"Exception":"OCP\\AppFramework\\Db\\DoesNotExistException","Message":"token does not exist","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":169,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenMapper","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":226,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/public/AppFramework/Db/TTransactional.php","line":63,"function":"OC\\Authentication\\Token\\{closure}","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":225,"function":"atomic","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Authentication/Token/Manager.php","line":172,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/User/Session.php","line":929,"function":"renewSessionToken","class":"OC\\Authentication\\Token\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1151,"function":"loginWithCookie","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"handleLogin","class":"OC","type":"::"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Authentication/Token/PublicKeyTokenMapper.php","Line":98},"message":"Renewing session token failed: Token does not exist: token does not exist","user":"axheli","exception":[],"CustomMessage":"Renewing session token failed: Token does not exist: token does not exist"},"id":"65b912d479636"}

Additional info

No response

prismopensource · 2024-05-19T14:36:20Z

Having the exact same problem here with NC 28.0.5 with the user_external IMAP backend and normally authenticated users on PHP 8.2, this seems to happen after some inactivity from the end user. Really annoying with 2FA enabled since users have to log back in with password and second factor again every time this happens.

unknownuserisknown · 2024-05-21T20:18:40Z

I'm also having the same problem. Did not occur until I updated to NC 28.0.5. Session times out after relatively short period of inactivity.

Gimly86 · 2024-05-22T09:46:27Z

Hello,

I'm having the same problem since updated to NC 28.0.5.
No problem before with 28.0.4.

prismopensource · 2024-05-22T11:35:28Z

Did anyone test whether this is also happening on NC 29?

wentevill · 2024-05-23T03:31:00Z

The same problem with NC 28.0.5, if user_external is enabled and users log in through it, other methods (such as web or desktop) will encounter issues within a few minutes.

adsche · 2024-05-23T14:38:22Z

Did anyone test whether this is also happening on NC 29?

It is happening for us on NC 29. We're not using user_external that others mentioned, we use only SAML.
We switched to SAML recently; I assume for us it could be caused (like many other issues) from old (LDAP) usernames still in the system who have never logged in through SAML...?

r4tt4 · 2024-05-29T07:41:19Z

Hi *,
to give an update from my side here: Since I installed the latest 28.0.6 Version of NC, the issue is gone. Seems fixed for me.

unknownuserisknown · 2024-05-29T13:46:51Z

I can also confirm that the issue goes away with 28.0.6. Pretty sure this backported fix was the issue: f09f4ec

8phl69ohbwfg5pq7 · 2024-06-11T09:41:26Z

Upgraded from NC 27.1.9 (which worked fine) to 28.0.6 and ran into this error.
Did many attempts to fix it. Only thing that worked for me was reverting /lib/private/Authentication/Token/PublicKeyTokenProvider.php to that of NC 28.0.4. Downside of this workaround seems to be that user accounts can't delete app-token anymore.

moboter · 2024-06-14T10:33:19Z

I only get the error on nextcloud 28.0.6 when the user has TOTP enabled

MilestoneRob · 2024-08-02T20:50:19Z

Following for an answer. Still getting this on 29.0.4

[core] Error: Renewing session token failed: Token does not exist: token does not exist

drjagan · 2024-08-06T05:01:43Z

Still getting the same error on 29.0.4
Looking for solutions

til-jmac · 2024-08-06T08:50:23Z

Also getting the same error on 28.0.8

InvalidTokenException
Renewing session token failed: Token does not exist: token does not exist

Ryonez · 2024-08-09T08:03:23Z

Facing this issue with 29.0.4 myself.

kernie · 2024-08-19T09:00:31Z

Seems I'm in the boat, too...

I want to share a folder with password protection. When I open the shared page I'm stuck in a loop being asked for the password all the time.

In the logs I see the error message mentioned above.

Nextcloud 29.0.4

EDIT: I see the error message

[PHP] Fehler: TypeError: Cannot assign null to property OCA\Files_Sharing\Controller\ShareAPIController::$currentUser of type string at /srv/prvnxtcld/apps/files_sharing/lib/Controller/ShareAPIController.php#124

after I share the folder with password. Maybe related to #46081

plopezllorca · 2024-08-25T13:44:58Z

Same error here with 29.0.4

XStylus · 2024-08-31T00:27:45Z

Following for answer. Running 29.0.5.

svenseeberg · 2024-09-02T14:39:55Z

This happens to me when a logged in user opens a Collabora document with an external share link.

stobbsm · 2024-11-24T02:41:50Z

I'm having the same error, mostly related to talk. Upgraded to 30.0.2

NEVARLeVrai · 2025-01-20T15:01:38Z

same error

ghost added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Jan 30, 2024

szaimen added the 28-feedback label Jan 30, 2024

ghost mentioned this issue Jan 30, 2024

[Bug]: OC\Authentication\Exceptions\InvalidTokenException: Token is too short for a generated token, should be the password during basic auth #41156

Closed

8 tasks

joshtrichards added the feature: authentication label Jan 31, 2024

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joshtrichards added the needs review Needs review to determine if still applicable label Nov 6, 2024

ghost closed this as not planned Won't fix, can't repro, duplicate, stale Nov 24, 2024

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[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

ghost commented Jan 30, 2024

prismopensource commented May 19, 2024 •

edited

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unknownuserisknown commented May 21, 2024

Gimly86 commented May 22, 2024

prismopensource commented May 22, 2024

wentevill commented May 23, 2024 •

edited

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adsche commented May 23, 2024

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r4tt4 commented May 29, 2024

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unknownuserisknown commented May 29, 2024

8phl69ohbwfg5pq7 commented Jun 11, 2024

moboter commented Jun 14, 2024

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MilestoneRob commented Aug 2, 2024

drjagan commented Aug 6, 2024

til-jmac commented Aug 6, 2024

Ryonez commented Aug 9, 2024

kernie commented Aug 19, 2024 •

edited

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plopezllorca commented Aug 25, 2024

XStylus commented Aug 31, 2024

svenseeberg commented Sep 2, 2024

stobbsm commented Nov 24, 2024

NEVARLeVrai commented Jan 20, 2025

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

[Bug]: InvalidTokenException Token does not exist: token does not exist Renewing session token failed: Token does not exist: token does not exist #43214

Comments

ghost commented Jan 30, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

prismopensource commented May 19, 2024 • edited Loading

unknownuserisknown commented May 21, 2024

Gimly86 commented May 22, 2024

prismopensource commented May 22, 2024

wentevill commented May 23, 2024 • edited Loading

adsche commented May 23, 2024

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r4tt4 commented May 29, 2024

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unknownuserisknown commented May 29, 2024

8phl69ohbwfg5pq7 commented Jun 11, 2024

moboter commented Jun 14, 2024

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This comment was marked as spam.

MilestoneRob commented Aug 2, 2024

drjagan commented Aug 6, 2024

til-jmac commented Aug 6, 2024

Ryonez commented Aug 9, 2024

kernie commented Aug 19, 2024 • edited Loading

plopezllorca commented Aug 25, 2024

XStylus commented Aug 31, 2024

svenseeberg commented Sep 2, 2024

stobbsm commented Nov 24, 2024

NEVARLeVrai commented Jan 20, 2025

prismopensource commented May 19, 2024 •

edited

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wentevill commented May 23, 2024 •

edited

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kernie commented Aug 19, 2024 •

edited

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