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Loss of performance data for services #489

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gbarbe2 opened this issue Jan 15, 2025 · 1 comment
Closed

Loss of performance data for services #489

gbarbe2 opened this issue Jan 15, 2025 · 1 comment

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@gbarbe2
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gbarbe2 commented Jan 15, 2025

Hello, first of all, thank you very much for your work in keeping naemon up to date.

I am contacting you today because I wanted to report a problem that I am encountering, we have installed pnp4nagios in its latest version provided in your repository (https://github.com/ConSol-Monitoring/omd/tree/labs/packages/pnp4nagios), when we want to view the graphs generated by the hosts, it works because data is reported. Unfortunately, this is not the case for services, they seem to be lost, when the perfdata are generated, they are changed folder but neither xml or RRD files are generetad/populated for the service(s).

I will reproduce the problem to provide you the screenshots to visualize the problem encountered.

I could also see that in an old open incident from 2018, this data loss had already appeared before.
Incident link: #273

Thank you in advance for any response you can give us.

@gbarbe2 gbarbe2 closed this as completed Jan 16, 2025
@gbarbe2
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gbarbe2 commented Jan 17, 2025

Hello,

Finnaly, we found the solution for this issue, it was a mistake in the config file. In this file, i didn't specify the variable of datas that we need to get, i think it was when i tried to copy and paste this file.

Thanks you !

Cordially, gbarbe

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