Failed download

[idscomm]

• Unifi Protect Backup version: Latest
• Unifi Protect version: 4.0.33
• Python version: From Latest Docker (ghcr.io/ep1cman/unifi-protect-backup:latest)
• Operating System: Unraid Docker
• Are you using a docker container or native?: Docker

Description

Looking at the videos, I noticed that some event were missing from my OneDrive.

What I Did

I restarted the container and looked at the log. I once in a while see this error:

2024-07-16 22:06:08 [ WARNING ] unifi_protect_backup.downloader : [668eb1ba037e5b03e400c089] Failed download attempt 4, retying in 1s
Traceback (most recent call last):
File "/usr/lib/python3.12/site-packages/unifi_protect_backup/downloader.py", line 184, in _download
video = await self._protect.get_camera_video(event.camera_id, event.start, event.end)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/site-packages/pyunifiprotect/api.py", line 1411, in get_camera_video
return await self.export_camera_video(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/site-packages/pyunifiprotect/api.py", line 1333, in export_camera_video
return await self.api_request_raw(
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/site-packages/pyunifiprotect/api.py", line 239, in api_request_raw
response = await self._os.request(
^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/site-packages/pyunifiprotect/session.py", line 378, in request
response = await req_context.aenter() # noqa: PLC2801
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/site-packages/aiohttp/client.py", line 1197, in aenter
self._resp = await self._coro
^^^^^^^^^^^^^^^^
File "/usr/lib/python3.12/site-packages/aiohttp/client.py", line 608, in _request
await resp.start(conn)
File "/usr/lib/python3.12/site-packages/aiohttp/client_reqrep.py", line 971, in start
with self._timer:
File "/usr/lib/python3.12/site-packages/aiohttp/helpers.py", line 735, in exit
raise asyncio.TimeoutError from None
TimeoutError

I have no clue what this means, any help would be appreciated.

Thank you!

[nkiest]

I’m having the exact same problem, same errors.

[ep1cman]

Try using the new experimental download option and see if that helps Sent from Outlook for iOS<https://aka.ms/o0ukef>

…

________________________________ From: Nick Kiest ***@***.***> Sent: Tuesday, July 30, 2024 5:42:37 AM To: ep1cman/unifi-protect-backup ***@***.***> Cc: Subscribed ***@***.***> Subject: Re: [ep1cman/unifi-protect-backup] Failed download (Issue #158) I’m having the exact same problem, same errors. — Reply to this email directly, view it on GitHub<#158 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ABIOY4KUMC2AB2WB6OXTDPTZO4KT3AVCNFSM6AAAAABK7TT45WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENJXGQ2DSNBQGE>. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>