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Verification does not work #27497

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KsmoinO opened this issue May 23, 2024 · 1 comment
Closed

Verification does not work #27497

KsmoinO opened this issue May 23, 2024 · 1 comment
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A-E2EE S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@KsmoinO
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KsmoinO commented May 23, 2024

Steps to reproduce

  1. run /verify <user-id> <device-id> <device-signing-key>

Outcome

What did you expect?

the device should be trusted

What happened instead?

popup appears with title "Server error" and content "End-to-end encryption disabled"

Verify also fails

  1. On the room info tab, under People, select a user and click verify => Nothing append

Interactively verify by emoji also fails

  1. On the room info tab, under People, select a user, click on session list, then click on a device ID
  2. Click on "Interactively verify by emoji" => Nothing append

Manually verify by text also fails

  1. On the room info tab, under People, select a user, click on session list, then click on a device ID
  2. Click on "Manually verify by text"
  3. Click on "Verify session" => Nothing append

The same operations on another computer (Same Debian and element-desktop version) succeed

Operating system

Debian 12

Application version

Element version: 1.11.67 Crypto version: Rust SDK 0.7.0 (61b175b), Vodozemac 0.5.1

How did you install the app?

deb https://packages.element.io/debian/ default main

Homeserver

Synapse version 1.95.1

Will you send logs?

No

@dosubot dosubot bot added A-E2EE S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels May 23, 2024
@t3chguy
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t3chguy commented May 24, 2024

Duplicate of #27201

@t3chguy t3chguy marked this as a duplicate of #27201 May 24, 2024
@t3chguy t3chguy closed this as not planned Won't fix, can't repro, duplicate, stale May 24, 2024
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Labels
A-E2EE S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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