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Unusable app in Safari in MacOS 10 Catalina (and earlier) #27444

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richvdh opened this issue May 7, 2024 · 2 comments
Closed

Unusable app in Safari in MacOS 10 Catalina (and earlier) #27444

richvdh opened this issue May 7, 2024 · 2 comments
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S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@richvdh
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richvdh commented May 7, 2024

According to a user report, if you use Element on MacOS versions before Big Sur:

I can open the program, but I can't see the chats. I see the message that I have, for example, 6 notifications but I can NOT view them.

The problem is the use of Intl.ListFormat in FormattingUtils.ts which was added in matrix-org/matrix-react-sdk#11660. According to https://caniuse.com/mdn-javascript_builtins_intl_listformat, it is only available on Big Sur and above.

Catalina went out of support in 2022, so we don't really need to support it. However, maybe we can fail more gracefully.

@dosubot dosubot bot added S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect labels May 7, 2024
@t3chguy
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t3chguy commented May 7, 2024

According to the Supported Environments doc we close all issues which only concern unsupported environments. E.g. this one.

Definition: Issues only affecting unsupported environments are closed

macOS, Windows, and Linux versions for desktop devices that are actively supported by the OS vendor and receive security updates

Catalina qualifies as an unsupported environment.

@t3chguy
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t3chguy commented Dec 4, 2024

Closing as unsupported environment

@t3chguy t3chguy closed this as not planned Won't fix, can't repro, duplicate, stale Dec 4, 2024
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Labels
S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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