Users do not see topics in new RoomHeader #27183
Labels
O-Frequent
Affects or can be seen by most users regularly or impacts most users' first experience
S-Major
Severely degrades major functionality or product features, with no satisfactory workaround
T-Defect
X-Needs-Design
Z-Labs
Steps to reproduce
Reported by at least 3 users, 2 of which have jobs of community managers.
Where are you starting? What can you see?
Use the new RoomHeader (currently in labs)
What do you click?
Change the topic of a room to add important information for my community (links, latest info, link to an important message ...)
Outcome
What did you expect?
Users in my community see the change of topic and get the info.
What happened instead?
Users do not see the topic.
Why is this happening ?
Because the topic is displayed only if you hover on the room name, which you might do accidentally but not regularly.
(Hovering is also an "advanced" interaction, users with more basic skills sometimes struggle with it. They have seen something happen but they didn't understand how and have problems reproducing it.)
Possible solution
Go back to displaying the topic all the time, rather than on hover.
Operating system
No response
Browser information
No response
URL for webapp
No response
Application version
Element 1.11.58, with new RoomHeader activated in labs
Homeserver
No response
Will you send logs?
No
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