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Failed to restore session #27029

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Biep opened this issue Feb 18, 2024 · 3 comments
Closed

Failed to restore session #27029

Biep opened this issue Feb 18, 2024 · 3 comments
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@Biep
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Biep commented Feb 18, 2024

Steps to reproduce

  1. I stopped Element and shut down the computer.
  2. I restart the computer and restart Element, and it tells me that it failed to restore the session.
    afbeelding

Outcome

What did you expect?

To get back into my Element session

What happened instead?

I got the panic screen shown above.

Operating system

Ubuntu 22.04

Application version

No response

How did you install the app?

From the standard repo.

Homeserver

synod.im

Will you send logs?

Yes

@Biep Biep added the T-Defect label Feb 18, 2024
@Biep
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Biep commented Feb 18, 2024

I started another "sleeping" (web) session so as not to lose my keys, and then quit Element Desktop. When I restarted it, the session came up fine. No need to log out or clear the cache.

@Angedestenebres
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Hey 🐱

I noticed the same issue on one of my computer with the flatpak version. As always, I closed Element and the shut down my computer and when I restarted it and launched again Element, my session can't be restored.

Impacted version: 1.11.58

On another computer with Element installed from element repo (deb), it still work normally for the moment.

@BillCarsonFr
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Duplicate of #26967

@BillCarsonFr BillCarsonFr marked this as a duplicate of #26967 Feb 19, 2024
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Feb 19, 2024
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