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#jellyfin-troubleshooting:matrix.org is not accessible at this time. #26541

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HammyHavoc opened this issue Nov 10, 2023 · 3 comments
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@HammyHavoc
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Steps to reproduce

  1. Try to access #jellyfin-troubleshooting:matrix.org

Outcome

What did you expect?

To connect to the room.

What happened instead?

`Try again later, or ask a room or space admin to check if you have access.

M_UNKNOWN was returned while trying to access the room or space. If you think you're seeing this message in error, please submit a bug report.`

Operating system

Windows

Application version

No response

How did you install the app?

No response

Homeserver

No response

Will you send logs?

No

@t3chguy
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t3chguy commented Nov 10, 2023

This would be an issue you need to seek help with through your Matrix server administrator.

@t3chguy t3chguy closed this as completed Nov 10, 2023
@HammyHavoc
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I am the administrator, and the client said to file the bug report on the repository. If that's not the desired outcome of the message in the client, perhaps it needs changing?

@t3chguy
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t3chguy commented Nov 10, 2023

Whether or not it is "in error" depends on the error the homeserver is experiencing. On a properly set up and federating server that may be the case. You chose to exclude vital information like server & logs so we have no information to determine that.

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