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Logs can go mysteriously missing #23273

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ara4n opened this issue Sep 13, 2022 · 1 comment
Closed

Logs can go mysteriously missing #23273

ara4n opened this issue Sep 13, 2022 · 1 comment
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A-Feedback-Reporting Reporting process for bugs, debug logs (rageshakes), suggestions O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Investigation Z-Rageshake Has attached rageshake (not for log submission process)

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@ara4n
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ara4n commented Sep 13, 2022 •
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Steps to reproduce

Unsure.

@kongo09 tried to send a rageshake to debug a UISI, but there was a gap of 5 days in the logs, and we have no idea why. (It might also have caused the UISI, if indexeddb had gone read-only for some reason).

If nothing else, we should completely panic if indexeddb has problems rather than limp along corrupting ourselves.

Outcome

What did you expect?

Logs in rageshakes

What happened instead?

Missing logs

Operating system

Windows

Application version

1.11.5

How did you install the app?

element.io site

Homeserver

element.io

Will you send logs?

Yes
@ara4n ara4n added the T-Defect label Sep 13, 2022
@SimonBrandner SimonBrandner added S-Major Severely degrades major functionality or product features, with no satisfactory workaround Z-Rageshake Has attached rageshake (not for log submission process) A-Feedback-Reporting Reporting process for bugs, debug logs (rageshakes), suggestions labels Sep 20, 2022
@turt2live turt2live added X-Needs-Investigation O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Sep 21, 2022
@richvdh
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richvdh commented Apr 3, 2024

Not seen this in a year an a half; closing pending more info

@richvdh richvdh closed this as completed Apr 3, 2024
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A-Feedback-Reporting Reporting process for bugs, debug logs (rageshakes), suggestions O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Investigation Z-Rageshake Has attached rageshake (not for log submission process)
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@turt2live @ara4n @richvdh @SimonBrandner