title description author ms.author ms.topic ms.date troubleshooting Troubleshoot <issues with a feature> Introductory paragraph. Prerequisites (Optional) First prerequisite Second prerequisite Third prerequisite Potential quick workarounds (Optional) Workaround 1: <summarize the key info in the workaround> Step 1. Step 2. Workaround 2: <summarize the key info in the workaround> Step 1. Step 2. Troubleshooting check list Step 1 Step 2 Step 3 Cause 1: <summarize the key info of the cause> Description of the cause. Solution 1: <summarize the key info of the solution> Step 1. Step 2. Solution 2: <summarize the key info of the solution> Step 1. Step 2. Cause 2: <summarize the key info of the cause> Description of the cause. Solution 1: <summarize the key info of the solution> Step 1. Step 2. Solution 2: <summarize the key info of the solution> Step 1. Step 2. Advanced troubleshooting and data collection (Optional) Next steps (Optional) Next step 1 Next step 2 Reference (Optional)